Our mission is to empower entrepreneurs with the right tools to unlock sustainable growth.

SMBs account for 90%+ of businesses in the world and create over two-thirds of all jobs, making them the lifeblood of the global economy. As former small eCommerce merchants, we started Shypyard because we were frustrated that SMBs can’t afford the planning solutions used by large companies. As a result, these entrepreneurs struggle to accurately forecast and plan for future growth, leading to whipsaw performance that places the business in financial jeopardy. By empowering SMBs with the right tools to grow and thrive, we hope to positively impact the world economy.

Today, we create the best forecasting and planning systems for SMB brands to monitor and understand their sales and operations, so they can save time, money and confidently make decisions to hit their financial objectives.

After encountering these problems first-hand in eCommerce, we’ve assembled a team that is bringing their experience from places like Shopify, Facebook, BCG, and Harvard to scale the solution in software. We’ve teamed up with world-class investors, advisors, and industry leaders from Shopify, BigCommerce, and SnapCommerce to build new technology that shifts the paradigm of commerce.

We recently raised our first institutional round backed by top VCs, led by Gradient Ventures, Google’s AI fund, with backing from industry leaders in eCommerce.

As a Sales Development Rep, your main goals are to collaborate with our CEO and Head of Product to identify important business opportunities for Company. Using outreach emails, phone calls, and social media, you will connect with these targeted contacts using the best possible messaging. You’ll be the dominant driver of revenue growth and a brand ambassador acting as the foundational entry-point for our customers. We're still a young team, so each member plays an integral role in building the foundation of our future sales organization. This is a great opportunity to learn the fundamentals of sales and work with a product-centric team.

Develop and update client leads list

Manage a high volume of inbound and outbound communications

Provide a phenomenal customer experience for Company’s prospective customers

Accurately enter, update, and maintain daily activity and prospect information into the CRM

Conduct qualification meetings with new customers

Experiment with outbound channels, customer targeting, messaging and sales processes to help write the future Company Sales playbook

Communicate high-priority product gaps identified through the sales process with the product team

Analyze sales data and recommend new outreach strategies

1 year of experience in sales development or related roles, and interest in growing into an AE

Passion for technology and an ability to speak knowledgeably with eCommerce businesses

Excellent writing skills with attention to grammar and tone

Clear communication, a deep sense of customer empathy, and a commitment to integrity and service

A commitment to learning, being adaptable, and having a GREAT ATTITUDE

Excellent organization and written communication skills, crucial for collaborating in a hybrid remote setting

Product-minded, interested in B2B eCommerce products

Hubspot and Apollo experience preferred but not required

Understanding of how early-stage startups work is a bonus but not required

Experience selling to omni-channel SMB merchants is a bonus, but not required

We offer competitive compensation, healthcare, benefits and equity. We are a hybrid-friendly company with office presence in LA and Taipei; this position can also be fully remote.